FREE SHIPPING AUSTRALIA WIDE WHEN YOU SPEND OVER $150

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Shipping

Australian orders

For all Australian orders over $150, we provide FREE StandardPost shipping (delivery approximately 3-5 business days after dispatch) via Australia Post. 

For all Australian orders of $150 or less, shipping will be calculated at checkout. 

Please note that signature on receipt will be required.

International orders 

We currently ship to the following countries: New Zealand, United States, Canada and the United Kingdom.

  • Shipping rates are calculated at checkout. 
  • Please check with the Customs authority regarding any customs duties or taxes that are payable by you. Customs duties or taxes are not payable by Marla Swim.

 General shipping process

  • Successful orders placed will be processed on the nearest Tuesday or Friday of receipt.
  • Once your order has been dispatched, we will send an email notifying you of your tracking number.
  • Delivery time frames indicated above are based on addresses within metro areas; regional areas can be an additional 1-5 business days. 
  • Please provide an address that will be attended during normal business hours as a signature and proof of identity are required on delivery of all orders. If you are not at the delivery address to accept the goods yourself, any person who accepts the goods on your behalf constitutes evidence of successful delivery.
  • In the instance that the delivery address provided is incorrect, please contact us.
  • Marla Swim cannot be held responsible if any information you provide is not correct. 

If you require more information on shipping, please contact us.

Returns and Exchanges

Condition of Returns

All items must be returned in new condition, with original tags and hygiene seals intact, and in the original packaging. For sanitary reasons, please try on swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained.

 Return Time Frame

Please initiate your return within 7 days of receiving your order. Items must be returned within 14 days of purchase.

 Refund and Credit Eligibility

• Full-Priced Items: Eligible for a full refund, exchange or an online store credit.

• 10% Off Welcome Discount: Full-Priced Items purchased using the 10% welcome code are eligible for a full refund, exchange or an online store credit. 

• Sale and Promotional Items: Any items purchased with a promotional code (excluding full-priced items purchased using the 10% Off Welcome Discount) or on sale are considered FINAL SALE and are not eligible for a refund but are eligible for an exchange or online store credit.

• Faulty Items: We are committed to quality. Any items received with defects will be refunded in full.

 Items Received in Unsellable Condition

Returns should be in a new condition with original tags and hygiene seals intact. Items failing to meet these conditions will result in a credit note, less a $50 administration fee. Returns that are worn, soiled, or tampered with will be refused without compensation - a notification to this effect will be sent via email.

 Shipping Costs

·  Returns and Exchanges: Return and replacement item shipping costs are the responsibility of the customer.

·  Faulty Items: We will provide a returns label at no cost to return the item to us, and will bear the cost of shipping the replacement item to you..

TRY BEFORE YOU BUY
Try up to 4 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 3 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.